1. Introduction

Aries Skin and General Clinic ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or interact with our website. Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

• Full name, date of birth, and gender
• Contact information (phone numbers, email address, postal address)
• Emergency contact information
• Government identification numbers (for billing and insurance purposes)
• Insurance information and policy details

2.2 Medical Information

• Medical history and current health conditions
• Treatment records and procedures performed
• Medications and allergies
• Laboratory results and diagnostic reports
• Photographs (for medical documentation purposes)

2.3 Payment Information

• Billing address and payment method details
• Insurance claim information
• Transaction history and receipts

3. How We Use Your Information

We use your personal and medical information for the following purposes:

• Providing medical services, treatments, and consultations
• Scheduling and managing appointments
• Maintaining accurate medical records
• Processing payments and insurance claims
• Communicating with you about appointments, treatments, and follow-up care
• Sending appointment reminders and health-related information
• Complying with legal and regulatory requirements
• Improving our services and patient care
• Conducting quality assurance and medical research (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorize us to share your information
• Healthcare providers: With other medical professionals involved in your care
• Insurance companies: For billing and claim processing purposes
• Legal requirements: When required by law, court order, or regulatory authority
• Emergency situations: To protect your health and safety in medical emergencies
• Business operations: With trusted service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement comprehensive security measures to protect your personal and medical information:

• Secure electronic medical records system with encryption
• Restricted access to patient information on a need-to-know basis
• Regular security audits and staff training
• Physical security measures for paper records
• Secure data backup and disaster recovery procedures
• Compliance with healthcare data protection standards

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your medical records and personal information
• Correction: Request corrections to inaccurate or incomplete information
• Restriction: Request limitations on how we use your information
• Portability: Request transfer of your information to another healthcare provider
• Withdrawal of consent: Withdraw consent for non-essential uses of your information

7. Data Retention

We retain your medical records and personal information for the minimum period required by law, typically 7 years after your last visit or treatment. Some records may be retained longer for legal, regulatory, or medical research purposes. After the retention period, we securely dispose of your information in accordance with applicable laws and regulations.

8. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: